Fees & Insurance.

Thank you for choosing Mokena Foot and Ankle for your health care provider. We are committed to the successful treatment of your condition. Please understand that payment of your bill is considered part of your treatment.

Should you have any questions regarding any aspect of your financial status with our office, please feel free to contact our billing department at 708-479-0790.

We accept most major insurance plans. Prior to scheduling an appointment, confirm with the doctor’s office staff that the insurance plan you are enrolled in is still accepted by the physician.

Financial Obligation.

Your clear understanding of our Financial Policy is important to our professional relationship.

We are happy to bill your insurance directly; however, we must have a copy of the insurance card
If you do not have your insurance card with you, full payment is due at the time of service. We accept Cash, Check, Visa/MasterCard, and Discover.
All patients must complete our “Patient Registration Form” and other related forms.
Please notify us immediately of any changes in your insurance or coverage.
5-business day’s notice required for copies of medical records or X-Rays and there may be a nominal fee.

Please review our policies on forms of payment

ALL CO-PAYMENTS ARE DUE AT THE TIME OF SERVICE. IF YOU DO NOT KNOW YOUR CO-PAY, YOU MAY USE OUR PHONE TO FIND OUT. We are members of most, but not all plans. You are responsible for verifying that we are providers for your plan. If you are an HMO member, you will not be billed as long as we have the necessary referrals. Please note: You must have your referral at the time of the visit or your plan requires that we ask you to reschedule. PPO patients will only be responsible for their deductible, co-payments, and co-insurance, as long as they have verified with their insurance that Dr. Narcissi or Dr. Rossi are in their plan.

If you are here because of a work related injury, we will require information regarding both health insurance and your employer’s Workers’ Compensation insurance. Before seeing Dr. Narcissi or Dr. Rossi, we will require a letter or statement from the Workers’ Compensation carrier authorizing your treatment. The letter should include the claim number, address, and adjuster’s name and phone number. (Your employer’s human resources office should be able to assist you with obtaining this information.) If payment is not received from these third parties within 90 days, we have the right to bill you directly.

UCR (Usual and Customary Rates)

We are committed to provide the best treatment possible for our patients and we charge what is usual and customary for our area. If we do not have a contract with your insurance company, you are responsible for payment in full regardless of any insurance company’s arbitrary determinations of UCR rates.

Financial Agreement

I understand that I am financially responsible for all charges not covered by insurance and I guarantee the balance to be paid by my credit card, check, or cash. Past due balances may be subject to additional fees. I understand that if the office agrees to bill insurance as a courtesy, I must submit information as needed to ensure payment for services rendered to me. I understand that I am ultimately responsible for payment for all services. If payment is not received from the insurance carrier or other responsible party in 90 days, I will be billed directly.

Download our financial policy agreement document.

Insurance Plans.

Insurance Information

We accept most major Ins Plans. Prior to scheduling an appointment, confirm with the doctor’s office staff that the insurance plan you are enrolled in is still accepted by the physician.

Fees & Payments

We make every effort to decrease the cost of your medical care. Per your insurance plan, all copays (if plan has one) are due at the time of visit. Unmet deductibles are the patient’s responsibility and while we are happy to bill your insurance company, payment at the time of the visit is expected unless prior arrangements have been made. We accept Cash, Checks, Mastercard, Visa, and Discover for your convenience.

Insurance Plans Accepted

Prior to scheduling an appointment, confirm with the doctor's office staff that the insurance plan you are enrolled in is still accepted by the physician.

Please feel free to contact our office at 708-479-0790 with any questions regarding insurance plans that are accepted.

Aetna Choice POS
Aetna Elect Choice EPO
Aetna Elect Choice PPO
Aetna Golden Choice PPO (Medicare)
Aetna Managed Choice POS
Aetna National Advantage Program (NAP)
Aetna Open Access HMO
Aetna Open Access POS
Aetna Open Choice PPO
Aetna Quality POS
Aetna Traditional Choice PPO
Aetna US Healthcare EPO
Aetna US Healthcare HMO
Aetna US Healthcare POS
Aetna US Healthcare PPO
BCE Emergis PPO
Benefit Trust
Beyond Benefits PPO
Blue Advantage HMO

Blue Choice HMO
Blue Cross / Blue Shield PPO
Blue Cross Medicare Select PPO
Blue Cross Workers' Choice PPO (WCMP)
Blue Perform HMO City of Chicago Employees
CAPP Care/Beech Street PPO
CIGNA Healthplan of ILL EPO
CIGNA Healthplan of ILL HMO
CIGNA Healthplan of ILL POS
CIGNA Healthplan of ILL PPO
CIGNA Open Access HMO
CIGNA Open Access POS
COMMERCIAL (80/20 Insurance Types)
Community Blue Network PPO
Equitable Preferred
Evolutions Healthcare Systems PPO
First Health (Coventry/CCN) EPO
Fortis PPO
Great West Healthcare EPO

Great West Healthcare HMO
Great West Healthcare PPO
Great-West Healthcare HMO/Open Access
Great-West Healthcare POS
Health Alliance Medical Plans PPO
Health Network ProAmerica Midwest PPO
Health Preferred of Mid America PPO
Healthlink PPO
HFN (Healthcare's Finest Network) EPO
HFN (Healthcare's Finest Network) PPO
HFN Platinum EPO
HMO Illinois (BC/BS HMO)
HMO Illinois / Triangle Medical Group
Humana Choice Care Network PPO
Humana Employers Health Insurance PPO
Humana Freedom Plus
Humana Health Plans HMO
Humana Health Plans POS
Humana Health Plans PPO

Humana National Plans HMO
Humana National POS - Open Access
Local 1 Super PPO
Local 100 Health & Welfare Fund
Local 100-A UFCW Union
Local 100A PPO
Local 738 Super PPO
Local 969+46 Laundry Workers Union
Medicare Assignment Part B
Met-Life PPO
National Preferred Provider Network
One Health Plan of Illinois PPO
PPO Next (Beech Street)
Preferred Care Network PPO
Private Healthcare Systems EPO
Private Healthcare Systems Open Access PPO
Private Healthcare Systems PPO
Professional Benefit Administrators PPO
Railroad Medicare (Part B)

Request an Appointment.

Use the online request form to easily request an appointment with a doctor.

Request Appointment